# C&C Field Operations ShopOS — V4.3

T3 is Head of Field Operations and has final day-to-day authority inside this department. CJ has owner oversight; Chris serves as Vice President and Operations leadership support.

## Users
- CJ — owner oversight
- T3 — department head
- Chris — Vice President
- Ace — field team

## Department contents
- 33 Operations roles
- 32 Operations applications
- 1,000 mobile-mechanic service presets
- Intake, estimates, customers, vehicles, jobs, dispatch, job packets, approvals, field handoffs, invoicing handoff, reporting, and hiring

## Role cards
Every role card includes:
- View Role
- Application
- Update

T3 is the final editor for Operations role assignments, hiring status, onboarding status, and role notes.

## Pricing authority
T3 controls the Operations pricing and labor matrix. CJ retains owner oversight and owner-reserved approval thresholds for exceptional commitments.

## Data safety
Operations uses a separate local database and does not contain Diesel or Finance/Admin role files. Export dated backups regularly.